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Terms & Conditions

Company Registration Number: 5151727
Items delivered damaged or faulty

Please contact us within 72 hours of delivery so that we can arrange a replacement, any time after this and we will be unable to supply a replacement. Please check goods on delivery where possible and sign for.
Items delivered incorrect -
Please contact us as soon as possible so that we can resolve any problems immediately, organise for a replacement and collection of any wrong goods.
Check all goods for damages
Upon delivery and within 72 hours after, please check all goods and open boxes were necessary for damages. If any damages are found please notify us immediately, if we are not notified within that period we will be unable to supply a replacement.
Delivery Details
Please provide name ,address and phone number on receipt of goods. Deliveries will be arranged and organised by our transport department.
Order Cancellation
We will need to be informed immediately or before orders are released for delivery if the item is not required. We will then arrange for the relevant refund to be made according to payment method.
Returns and Refunds Policy
All cancelled or non faulty items must be returned within 10 working days starting from the day item is purchased. In order to collect the goods a collection charge along with a handling charge may be implemented, normally 25% of sale item. The collection charge will need to be paid in advance.
All refunds due to cancellation will be paid back within 28 days of returned items. Items will need to be in a resale condition and within original packaging. The refund will be minus any handling charges.
Refunds Info
A refund will only be given if the above terms and conditions are followed:
Please return all items to: Roman Bathroom Studio Ltd,
13-15 Footscray High Street, Sidcup, Kent, DA14 5HJ
Telephone: 0208 300 3008 Email:
Prices Incorrect
If a price is incorrect on our site will not be responsible to honour the price.
External Sites
This site may contain links to other sites and manufacturers.
Terms and Conditions
By using this site, you agree to our terms and conditions. If you do not agree to our terms you may not use our site. Roman bathroom studio ltd reserves the right at all times to alter ,update or modify our terms of use, with this you agree to be bound to our alterations updates and modifications.

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